My Grandma's Attic is a locally owned and family operated store that sells quality new and used goods at competitive prices. Our goal is to make each guest feel comfortable and like they are part of the family. Our store is clean, organized and we do our best to make sure every single person leaves with a smile on! We hope you'll come by and say hi to Grandma soon!
Frequently Asked Questions
Where do you get your items from?
We get our items from a variety of places including auctions, estate sales, resellers, store closeouts, wholesalers, factory overstock, store overstock and individuals.
Do you buy stuff?
Of course - how else would we get stuff? We pay a fair value on each piece that comes in the store on a case by case basis. We hand pick all of the items in our store and may not always be buying. Your best bet is to send us an email with photos asking if we're interested. We do our best to reply as quickly as we can but it may take a few days to hear back.
Do you accept donations?
We do not normally accept donations. This is due to the lack of storage space that we have - we used to accept donations and we learned quickly that we just do NOT have the capacity to do so. We may make exceptions for small donations on a case by case basis. We would love to thank you all for your generosity!
Can I work there?
Sorry but we currently only have family members working with us. Thank you for your interest!
I seen something I would like but I don't live in Edmonton - do you guys ship?
Yes! For most items (based on size) we would be happy to provide you with a shipping quote. We do NOT make money on shipping - you will pay exactly what we pay.
Can you hold this for me until __________?
We only do holds for up to 14 days and ONLY with a deposit. No deposit = no hold. Most of our items are one of a kind and some are very unique - we just can't risk having someone no-show on an item that may have sold in the meantime.
Where do you get your prices from?
We do our absolute best to research each and every item in our store. We are certain that every item in our store is priced honestly and fair. We have a number of sources of which we get our prices including local stores, antique malls, price guides, eBay - both sold listings and present asking prices, Amazon, Worthpoint and other local and online appraisers.
I saw this item at ___________ for less! (Not actually a question but we get it from time to time)
The pawn shop only charges X for this but you're charging X - why?
Again we research each and every single item that enters our store. We spend hours testing, cleaning and inspecting our product before we put it out for sale. We can't guarantee that each and every item will be cheaper than our competitors but we also can't guarantee that our competitors put the same amount of time into ensuring the quality that we aim for. It should be noted that we PAY for pretty much every item in our store and thus have a bottom line that we must cover. Sometimes we just can't beat the price of say a thrift store that gets their items for FREE. That being said there are many times that we actually do beat their prices.
Also with respect to certain items - DVDs, Video games, CDs, Cassette tapes, Vinyl - We care about our guests actually getting a product that works. We clean scratched discs, peel stickers off of video game carts, use magic eraser to clean writing off of cases, examine each and every vinyl - we put in the time that other places simply do not and still maintain what we believe (and many of our guests confirm) to be an extremely fair price.
Do you accept offers?
No. Generally speaking that is. We have spent the time and love ensuring each item is priced fairly and offer sales throughout the year so that you can get a deal. If you buy a large quantity we will usually offer a percentage discount - at most times even without you asking! We care about our customers and want everyone to keep coming back. We expect to be treated with the same respect and that goes for our product as well.
I found an item for sale at a lower price on eBay - why?
I found my item for sale on eBay for X dollars - why can't you pay me X dollars?
There are a few things that we must remember when comparing prices to eBay. They are as follows:
- eBay sellers may not have any overhead and may not require to make a profit but are rather just selling things they have laying around their house. This results in a lower price point or an 'uneducated' price point.
- eBay items are purchased at buyers risk - you are taking a sellers' word that the item you are buying is in the shape that they describe. You can't put a price on being able to physically hold an item and inspect it for yourself.
- eBay completed listings do not include the shipping cost. An item showing that it sold for $5 may have charged $50 shipping or have had FREE shipping. It only shows the cost to ship to YOU. We will never know the price that the buyer actually paid.
- You can ask any price you want on eBay. There is no limit on what you ask - you can ask $5,000 for a strand of your hair if you wanted. It doesn't mean it's worth $5,000.
- When we do our research we use eBay and do our best to beat the lowest possible buying price with shipping. An item may be listed AFTER we had originally priced the product in store and thus have a lower price. We don't continuously monitor this.